PRIVACY STATEMENT

The data required for the processing of your order will be stored and may be shared with companies affiliated with us or companies performing part of our services as part of order processing.

Telstar Surf reserves the right to analyze the information you provide and, based on the obtained information, offer an alternative payment method. No correspondence shall be entered into regarding any decisions and conclusions.

Rest assured that all your personal data will be treated strictly confidentially, and we strictly adhere to the legal regulations regarding the protection of personal data and privacy. Telstar Surf will not sell your personal data to third parties. In cases where we provide personal data to third parties, they are not authorized to use this data for any purpose other than performing their tasks. The third parties with whom Telstar works are bound by Telstar's terms, ensuring your privacy.

1. As the data subject, you have the following rights:

According to Article 15 of the GDPR, you have the right to request information about your personal data processed by us, to the extent described therein.
According to Article 16 of the GDPR, you have the right to demand the immediate correction of inaccurate or incomplete personal data stored by us. According to Article 17 of the GDPR, you have the right to request the deletion of your personal data stored by us, unless further processing is necessary for:

- The exercise of freedom of expression and information.
- Compliance with a legal obligation.
- Reasons of public interest.
- The establishment, exercise, or defense of legal claims.

According to Article 18 of the GDPR, you have the right to request the restriction of the processing of your personal data if:

- You contest the accuracy of the data.
- The processing is unlawful, but you oppose erasure.
- We no longer need the data, but you need it to establish, exercise, or defend legal claims, or you have objected to processing under Article 21 of the GDPR.
According to Article 20 of the GDPR, you have the right to receive your personal data that you have provided to us in a structured, commonly used, and machine-readable format, or to request its transfer to another controller.
The right to lodge a complaint with a supervisory authority according to Article 77 of the GDPR. You can also contact the supervisory authority in your usual place of residence or work or at the headquarters of our company.

2. Newsletter:

If you have not subscribed to the Telstar Surf newsletter, Telstar may use your personal data for its own advertising purposes in addition to the cases described above. If you do not wish to receive unsolicited advertising from Telstar (by post or email), you can unsubscribe at any time and object to the further use of your personal data for commercial communications. You can unsubscribe with each newsletter received or by sending an email to info@telstarsurf.nl with the subject 'unsubscribe newsletter.'

3. Information on creditworthiness assessments:

If you choose the Klarna payment method, Klarna, based on its legitimate interests, may conduct a credit check or transmit the payment data collected for payment processing to an external credit institution. You can object to this at any time.

COOKIES ON TELSTARSURF.COM

Welcome! Before you continue, we ask for your consent to place cookies. Telstar Surf uses: functional cookies, analytical cookies, and advertising cookies.

  1. Functional cookies ensure that the website functions properly. For example, they make logging in easier and remember your settings and preferences.
  2. Analytical cookies allow us to see how you use Telstar Surf, and we use this information to improve the website. Analytical cookies minimally intrude on your privacy.
  3. Advertising cookies keep track of how often and which promotional content you've viewed. These cookies are used to make advertisements on advertising networks as interesting as possible for you.

Google Analytics: This cookie measures how the Telstar Surf site is used and how users have found the site. This knowledge is used to optimize the Telstar Surf site and steer our marketing campaigns. Information sharing is turned off, and a processing agreement has been signed with Google. This ensures compliance with the guidelines of the Dutch Data Protection Authority (College Bescherming Persoonsgegevens).
Google Tag Manager: GTM is an extension of Google Analytics and provides more detailed data on how users navigate the Telstar Surf site through events. This knowledge is used to optimize the Telstar Surf site and guide our marketing campaigns.
Facebook Pixel: This is used to gain more insight into conversions, and audience lists are created through this pixel for remarketing campaigns on Facebook.
Hotjar: This cookie provides more detailed data on how users navigate the Telstar Surf site by recording clicks, mouse movements, and scrolling behavior. This information is used to optimize the Telstar Surf site.
Spotler: If you are subscribed to our newsletter, we can fill it with offers that are relevant to you. A personalized newsletter just for you. We use our email marketing software, Spotler, for this. Without Spotler cookies, you may miss out on this personalized newsletter.

You can delete placed cookies from your browser. You can also request access, correction, or deletion of your data. To prevent misuse, you will need to identify yourself and include a copy of the cookie.
If you have further questions, please contact us directly using our company information.