customer service

Customer service

Generally UPS delivers orders to you within 48 hours though for items such as surfboards, masts, sails and booms, delivery time can be a bit longer. You should then allow for 1 to 2 working days extra. For Austria and Italy it’s advisable to allow for an extra 24 hours on top of normal delivery time.

Much of the surf gear on the website are stock items and can be delivered immediately. It is possible however that some items are not in stock and must be ordered directly from the supplier. In this case delivery time can be 2-5 working days.

For questions regarding delivery or costs, you can contact us by phoning +31 341 553320, or by email customerservice@telstarsurf.com